Strategic approach to digital transformation: 3 lessons learned

Joshua Titus, a founder of a digital health platform to engage patients, is passionate about creating mobile technology that informs and delights users. In the column at Chief Healthcare Executive, he describes three main lesson learnt in applying a strategic approach to digital transformation in healthcare. Joshua writes:

‘Hospitals and health systems can develop digital and mobile strategies that meet their unique needs. Now that the immediate crush of COVID-19 has passed and the dash to implement and roll-out digital offerings has eased, healthcare leaders are beginning to do some soul-searching around their digital strategy. Top of mind: “What are the digital capabilities that are most important to us—and how can we refine these capabilities for better patient experiences?’

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