Michael Oleksiw is a US based leader in technology development and product data on a global scale for over 20 years solving specific business and societal problems through innovation. In his column at Pharmacy Times, he writes:
“As we contemplate the future and what is required to optimize digital technology to advance human health, we must focus on the person at the center to inform our decision-making—the patient. Technological innovation is designed to make processes more convenient, efficient, scalable, faster, and smarter, replacing functions that have historically been performed by humans.
Yet, technology is no panacea. Health care is inherently human, demanding a level of social responsibility that is at the core of what it means to being human. For this reason, the answer to digital optimization lies in keeping digitization human through a combination of the 2. In this model, a human-digital hybrid includes the integration of empathy into technological systems in health care, which is needed to achieve an optimally satisfying user experience.”
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